Osterman Research along with Intel, McAfee, Spamhaus, and other cybersecurity organizations has published a white paper on best practices to deal with phishing and ransomware. According to the study, both phishing and crypto ransomware are increasing by several hundred percent per quarter, the vast majority of victims were impacted in the past 12 months, most security practices are not improving over time perhaps due to lack of expertise, and security awareness training needs improvement. The study includes recommendations for best practices.